Castore US

<div data-block="true" data-editor="fj8g8" data-offset-key="aoovf-0-0" id="isPasted"><div data-offset-key="aoovf-0-0"><span data-offset-key="aoovf-0-0"><span data-text="true" style="font-size: 16px;">We are very sorry you wish to return your item(s).<br></span></span><span style="font-size: 16px;"><br>To return an item please visit our <a href="https://returns.reveni.io/castore-us" target="_blank" rel="noopener noreferrer">Return Portal</a> and follow the instructions&#xA0;</span></div><p><br></p></div><div data-block="true" data-editor="fj8g8" data-offset-key="aq13l-0-0"><p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;"><span data-offset-key="4bk90-0-0"><span data-text="true" style="font-size: 16px;">Full details of our Returns and Refund Policy can be found&#xA0;</span></span><a href="https://us.castore.com/pages/returns-and-refunds/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="4bk90-1-0"><span data-text="true" style="font-size: 16px;">here</span></span></a></p></div>

Full details of our Returns and Refund Policy can be found here

How do I return my order?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

What carriers do you use?

How long should delivery take?

My order states delivered but I have not received it.

Shipping and Delivery information

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How long do I have to return an item after I receive my parcel?

What is your exchange policy?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

How do I check the status of my return and refund?

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my Castore products?

Product Information

How do I return my order?Updated 2 months ago